If you need to cancel or reschedule an appointment:
No fees will be charged for any appointment that is cancelled or rescheduled with more than 48 hours notice.
50% will be charged if you cancel with between 48 and 24hrs notice
Full fees apply if you miss an appointment, cancel or reschedule with less than 24 hours notice.
If fees are paid at the point of booking I will issue a refund within 48 hours of your cancellation if you do not re-book at that time.
If I need to cancel or reschedule an appointment:
I will give you as much notice as possible, and no fees will apply. Any refunds will be issued within 48 hours.